Service Charter

This Charter is a commitment by Kisumu Polytechnic to improve Service delivery to all our Customers and Stakeholders.

S/N SERVICE OBLIGATIONS CHARGES TIME LINE
1 Processing of Applications for Admissions Your applications with KCSE Certificates or Equivalent Relevant Certificates KES 500 7 days
2 Delivery of Syllabus Content Registration as a student Prescribed Tution Fees Prescribed Contact Hours
3 Feedback on Internal Examination Sit all examinations and Continuous Assessment Tests Chargeable Examination Fees 4 weeks
4 Provision of Appropriate and Relevant Teaching and Learning Facilities Attend to all Classes and learning activities pertaining to your course Chargeable Statutory and Tuition Fees Term/Semester/Academic Year
5 Response to Correspondence Written Correspondence Nil 3 days
6 Dissemination and Implementation of Policy Guidelines Identified Policy, Your Inquiry, Requests and concerns through relevant offices Nil Immediate
7 Payment for Goods and Services LPO/LSO, Delivery note, claims, invoice or procurement documents Nil 7 days
8 Enquiries
Answer Telephone Calls
Voluntary visit
Your call
Nil
Nil
10 mins
15 secs

 

Get a copy of the charter

Download “KNP SERVICE CHARTER” Kisumu-National-Polytechnic-Service-Charter.pdf – Downloaded 86 times – 458 KB

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If you Have Any Questions Call Us On +254 723 446 773

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